HOUSE RULES

To ensure a fair and honest playing environment, 21GNET has established rules governing player behavior, handling lost connectivity, how specific situations are addressed, and policies against illegal funds and unlawful activities.

Your User Name is the identity by which other players can get to know you.  Part of game is understands how other players bet under different conditions.  Therefore, we do not permit players to change their user name, except under extraordinary circumstances.

21GNET offers players from around the globe the ability to play blackjack from the comforts of their own home, office or at their local Internet Cafe.  It's not necessary to travel to a physical blackjack room.  Along with the convenience of the virtual blackjack room come some opportunities for the unscrupulous.  Rest assured that 21GNET actively guards against unfair behavior. Hence, we will not tolerate cheating.

Using the Internet, there are times when players may lose their connection to the server.  This may occur for any number of reasons including:

• Dropped modem connection.
• Routing problems at the local Internet Service Provider (ISP).
• Network congestion somewhere on the Internet.
• Home computer hangs, freezes, or crashes.

When this occurs, or if you experience a broken connection due to another cause, the game will wait a reasonable amount of time for your connection to be re-established.  It will also alert you, and wait a reasonable amount of time for you, should you experience a slow connection, or a distraction at home.  The player may re-enter by going back to the lobby and reconnecting to the game.  The player will pick up the game in progress when he/she re-enters.  If you cannot or do not respond the software will automatically continue to make the minimum bet for you and will always hit on 11 or under and will always stand on 12 or over.  The player will be marked as offline as well.  Of course, it is poor etiquette to deliberately slow a game down.

If a Player had chips at a table during a server crash, the Game will be cancelled and all chips at the table and in play will be returned to the Player's account. In those and all other circumstances, 21GNET, its affiliates, agents and licensors shall not be liable for any loss resulting from delays or interruptions to play due to failure breakdown malfunction or interruption of electronic or mechanical equipment, telephone internet connection or other communications facilities, or to storms, strikes, walkouts or other causes over which they have no direct control or to loss resulting from erroneous statements or to errors in transmission ("force majeure"). 21GNET will at all time use reasonable endeavors to overcome any event of such force majeure so far as it can, but does not guarantee its ability to do so.

21GNET reserves the right to deny and/or disconnect any player for participating into a MuitiTable Tournament when the player internet connection slows down the game to unacceptable levels. 

MULTI-TOURNAMENT DISQUALIFICATION POLICY

"All Multi-Tournaments are subject to evaluation by the network provider. Part of this evaluation includes but is not limited to player responsibility and participation in the Multi-Tournaments these players have registered to play in.

IF YOU HAVE REGISTERED FOR A MULTI-TOURNAMENT AND DO NOT SHOW NOR PARTICIPATE, OR SHOW ACTION WITHIN THE FIRST 66.7% OF THE TOURNAMENT, YOUR CHIPS WILL BE EXHAUSTED OR ZEROED OUT BY THE TOURNAMENT DIRECTOR. YOU WILL BE DISQUALIFIED FROM THE TOURNAMENT FOR NON-PARTICIPATION.

Our software will play on behalf of a player even while the player is offline, giving the player the opportunity to log in after the tournament start time. This is also a functionality of the software provided to the players allowing for unforseen circumstances such as poor internet connections and/or other possible reasons for not showing during the start of the tournament.

Once 66.7% of the tournament is complete, it is up to the Tournament Director’s discretion to disqualify a player. This rule is subject to scheduled Multi-Tournaments and is not applicable to Single Tournament play. ENTRY FEES WILL NOT BE REFUNDED for non-participation.

All promotions, bonuses or special offers are subject to promotion-specific terms and conditions and we reserve the right to withdraw them at any time. All promotional events including but not limited to freerolls, victory point tournaments, and loyalty point tournaments are sub je ct to a five-time rollover, unless otherwise stated within the promotion itself. All prizes must be claimed within 30 days of the event in question.

This is a community and as in any community there are rules about behavior.  These rules are intended to maximize the enjoyment and comfort of all players and visitors.  Please follow these rules. In the event of breaching any of the above rules, violators will be contacted the Company shall have the right to immediately terminate your membership. Upon such termination the Company shall refund to you any funds which may be in your account over and above any amount which may be owing to the Company at such time (if any).

Chat Feature
The Company reserves the right to review the Chat facility in relation to any game on the Site and to keep a record of all statements made on such facility. In the event that you use the Chat facility on the Site you shall be bound by the following rules:

Polite Chat:

• Users can not make statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred or profanity.
• Users shall not make statements that are abusive, defamatory or harassing or insulting to others.
• Users shall not make statements that advertise or promote any other online entities.
• Users shall not make statements that are disparaging of the Company or the site or any other internet site connected to the Company.

Kibitzing:

• Only players who are remaining in a hand should make comments on the current hand. Observers, including those who have folded, must not comment about the play, or style of any player, or how the game is being played.

Coffee housing:

Players are asked to refrain from "table talk" or "coffee-housing" or talking during a hand in a way that compromises and opponent's hand. This applies to players playing in the hand or watching the hand.